Our Microsoft Solutions practice has established itself as an industry leader and has won numerous Microsoft awards for partner excellence and customer service. Drawing upon 15 years of experience we are a Microsoft Gold Partner certified in 9 competencies. We are able to remain current on cutting edge technologies through our attendance and sponsorship of several worldwide partner conferences and events. Our growing team is looking to hire MS experts to join in our success! 
-Sandy Bateh,
VP, Idea Integration,
MS National Alliance
Our Idea Integration Technical Lead demonstrated throughout the project how his extensive experience, professionalism and expertise were invaluable. Not only did he achieve deliverables set forth by the project, but also showed the ability to connect with our team in a warm and positive team spirited manner. His genuine concern to see the project successfully implemented only strengthened my acknowledgement that we had the right partner for this major initiative.
-Ralph Figueroa,
Florida International University
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Idea Integration helps Law Firm Improve IT Operations and Overall Visibility
Country or Region: United States
Industry: Law
The Business Challenge
The Andrews Kurth LLP Network Operations Team keeps striving to be more than the typical IT support group. Knowing that their best work is prevention rather than remediation, they required a solution that would identify and isolate potential IT issues before they affected production.
Solution
Partnering with Idea Integration and Microsoft®, Andrews Kurth LLP implemented Microsoft® Operations Manager to help the firm identify and respond to issues quickly and effectively.
Return on Investment
- Proactive monitoring solution
- Reduces downtime with alerts
- Improves issue resolution with built-in Microsoft® knowledge base
- Corporate knowledge base for other third-party applications
- Simplifies management and automation
- Identifies bottlenecks
Download the Andrews Kurth case study in .PDF format
About Andrews Kurth LLP
Andrews Kurth LLP provides legal services for clients around the world. Based in Houston, Texas, the firm has nearly 1000 employees in 8 locations throughout the U.S. and England.
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